1. General
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SufiDamascus designs, manufactures, and sells Damascus steel knives worldwide.
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All content on this website, including images, text, and designs, is the property of SufiDamascus. Unauthorized use is prohibited.
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By placing an order or applying to become a dealer, you confirm that you are legally allowed to purchase, sell, or handle knives in your country.
2. Orders & Payment
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All orders are processed after payment confirmation.
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Custom / OEM and wholesale orders will have production time confirmed before shipping.
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We accept payments via methods specified on the website.
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Prices are listed in USD (or the specified currency) and are subject to change without notice.
3. Shipping
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We ship worldwide via DHL.
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Orders are dispatched within 3 working days.
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Estimated delivery times:
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USA, Canada, UK: 8–12 days
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EU: 12–15 days
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Other countries: delivery time may vary
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USA, UK, and EU orders: import duties and taxes are duty paid.
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Other countries: buyers are responsible for customs, import duties, and taxes.
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We are not responsible for delays caused by courier services, customs, or local regulations.
4. Returns & Refunds
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If a product arrives damaged, defective, or incorrect, contact us within 7 days. We will offer a replacement, refund, or store credit.
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Custom / OEM, private-label, and wholesale orders are non-refundable, as they are made specifically for the buyer.
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Items must be unused and in original condition for returns.
5. Wholesale & Dealership
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Our wholesale and dealership program is open to wholesalers, hunting schools, retail shops, and individuals starting a knife business.
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Dealers are responsible for compliance with local knife laws and import regulations.
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Minimum order quantities may apply.
6. Legal Responsibility
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SufiDamascus is not responsible for customs delays, import restrictions, or prohibited items in your country.
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By purchasing knives, you confirm that you are legally allowed to import, possess, and sell knives in your region.
7. Intellectual Property
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All trademarks, product designs, and content on this website are owned by SufiDamascus.
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Dealers may use images and marketing material only with prior approval.
8. Limitation of Liability
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SufiDamascus is not liable for any indirect, incidental, or consequential damages resulting from the use of products or services.
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Liability is limited to the purchase price of the product.
9. Changes to Terms
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SufiDamascus may update these Terms & Conditions at any time without prior notice.
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Continued use of the website or placing an order constitutes acceptance of the updated terms.
10. Contact Us
For any questions regarding orders, shipping, dealership, or policies, contact us at:
Email: sufidamascus10@gmail.com
Website: https://sufidamascus.com
