Thank you for choosing Sufi Damascus. Below are our store policies outlining the terms and conditions of your purchases and interactions with us.
1. Ordering
– All orders placed through our website are subject to acceptance and availability.
– We reserve the right to refuse any order placed with us.
– Upon placing an order, you will receive an acknowledgment email confirming receipt of your order. This email will only be an acknowledgment and will not constitute acceptance of your order.
– Orders are not considered accepted until they have been dispatched.
2. Payment
– We accept online payments via credit/debit card and other secure payment gateways.
– All prices displayed on our website are in [currency] and inclusive of applicable taxes.
– Payment will be debited from your account upon order placement.
3. Shipping
– We aim to dispatch all orders within [number] working days, subject to availability.
– Shipping costs and estimated delivery times will be displayed at the time of checkout.
– We are not liable for any delays or damages caused during transit.
4. Returns
– We accept returns within [number] days of delivery for a refund or exchange.
– To be eligible for a return, the item must be unused and in the same condition that you received it, in its original packaging.
– Customers are responsible for return shipping costs unless the item received is defective or damaged.
– Refunds will be processed within [number] days upon receipt of the returned item.
5. Privacy
– We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for more details.
6. Contact
– If you have any questions about our store policies, please contact us at [email address] or [phone number].
By shopping with Sufi Damascus, you agree to abide by these policies. We reserve the right to update or modify these policies at any time without prior notice.